Faq

Frequently asked questions

To which destinations am I able to ship with Pioneer World Express?

We are serving domestically as well as internationally to many destinations. You can take the help of quick enquiry tool to check if the country you need to ship your belongings to, is available with Pioneer World Express. We can find a customised solution for you. Our popular destinations are USA, UK, Canada and Australia.

What are your office hours?

You can call us from Monday to Saturday, at 08.45AM – 6.30PM. We are closed on Sunday.

Is Pioneer World Express a registered company?

Yes. We are a private company and are registered under the Business Registration Ordinance. 

Do you have a list of products that can’t be sent with Pioneer World Express?

Yes. Kindly check our prohibited items section.

Does Pioneer World Express offer air and sea freight services?

Yes! With over 30 years in business, Pioneer World Express is specialized in handling International Air Freight & Sea freight services across the world with quick delivery within affordable price.

Is a service provided by Pioneer World Express is costlier than other international courier services?

No, definitely not. There is no additional charges for using Pioneer World Express.

Do I need to pack my courier myself?

If you pack your goods, you would be doing a great help for you as well as for the receiving party. Kindly read our packaging guidelines whenever you plan to pack.

How many consignments can I send through the Pioneer World Express?

There are no restrictions for the number of consignments. You can send as many as you want.

Can I use Pioneer World Express services to courier my legal document?

Yes, we also courier legal documents

Do you parcel food and sweets internationally?

Yes, we understand how your loved ones must be missing their favourite foods or sweets. We do send parcels of food items. Kindly read our blog section for more details.